When trying to export a report to Excel, the user receives an error stating, "Unable to create the store directory. (Exception from HRESULT: 0x80131468)."
This error is likely seen when attempting to export a large amount of data.
Example:
Detailed GL Cross-Tabbed Report w/References
Date Range from 05/01/2019 to 06/01/2019
Blank - All Accounts
If these same parameters are run with a smaller data range, the error can be avoided.
Detailed GL Cross-Tabbed Report w/References
Date Range from 05/01/2019 to 05/15/2019
Blank - All Accounts
It is recommended that the user change the below setting in the IIS App Pool:
