Support

Issue: When attempting to install ManExService, the user receives the following error:   Resolution:   Make sure that no spaces were entered i...

When trying to export a report to Excel, the user receives an error stating, "Unable to create the store directory. (Exception from HRESULT: 0x80131468...

Some users may see this error in different manexCloud modules such as time clock, BOM import, etc.  The first step to try is clearing the browser cache. I...

When exporting to Excel in manexCloud, the follow error may appear: "Store must be open for this operation."   In the application pool, ch...

If a user has custom procedures, views, and/or tables saved within the manex database, this can cause issues. Any updates and/or conversions will automatica...

If a user receives a collation error when running reports, this simply means that the user's server has a different collation than the one manex uses by...

If a user receives an "authentication required" popup when accessing manex reports (or other sections), this is typically due to using Windows aut...

In order to find out which web reports belong to which permission groups, the following T-SQL may be run to dicsover which roles will grant access to a repo...

This error occurs when a document is not specified in the URL, no default document is specified for the website or application, and "directory listing&...

Occasionally, dates are displayed in the wrong format when exporing a report to Excel. To correct this issue, take the following steps.  1. H...