manexCloud FAQs

'Load Report Failed' error when running a CR over the web
Users may see this message when attempting to run a Crystal Report over the web:   CrystalDecisions.Shared.CrystalReportsException: Load report failed....
Thu, 18 Aug, 2022 at 1:12 PM
Mapping of reports to roles
When setting up groups for access to various reports in manex, aspmnx RoleSystemTags connect the group roles with the report tags. If the following stat...
Thu, 18 Aug, 2022 at 1:12 PM
Error Source: Event Log error
If the user receives the following Event Error Log message, it means that the manex event log has reached its message capacity.  To minimize the event...
Thu, 18 Aug, 2022 at 1:12 PM
"Undefined" in AP Aging Report Summary Quick View Report
When attempting to run the AP Aging Summary Quick View report, some fields may mistakenly show up as "undefined." To solve this issue, c...
Thu, 18 Aug, 2022 at 1:12 PM
manexCloud accessibility from workstations
If manexCloud is accessible from the server but not from workstations, this is usually a firewall issue on the server where manex directories reside. In suc...
Thu, 18 Aug, 2022 at 1:12 PM
Email address requirement
The manex user setup screen requires that the email address field be populated. If a user does not have a company email address, it is recommended that an e...
Thu, 18 Aug, 2022 at 1:13 PM
"Unsafe" installation warning
"This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface op...
Thu, 18 Aug, 2022 at 1:13 PM
Manexcloud is not loading for users
Issue: Users cannot get into Manex Cloud. Browser just spins as if it is trying to load but never does.  Possible solution: Try resetting the IIS servic...
Wed, 4 Oct, 2023 at 4:52 PM
Manexcloud: Error occurred while trying to process your request
Problem: Users receive an error message like the examples out of ManexCloud when trying to run reports   Solution: Sometimes Excel exports with lar...
Mon, 25 Mar, 2024 at 10:30 AM